Shipping Policy

Shipping Policy

This Shipping Policy explains how orders are processed and delivered when you purchase from Calmera. Please read the information below carefully before placing your order.

Shipping Destinations

Calmera ships worldwide. We are committed to making our products accessible to customers around the globe.

Order Processing Time

All orders are processed within 1–3 business days after payment is confirmed.

Please note:

  • Business days do not include weekends or public holidays.
  • During high-demand periods, processing times may be slightly longer.

Once your order has been processed, it will be handed over to our shipping partners for delivery.

Estimated Shipping Times

Estimated delivery times begin after your order has been processed and shipped.

  • United States, Canada, United Kingdom, Australia, New Zealand:
    Estimated delivery time is 8–14 days
  • All other countries:
    Delivery times may vary by destination but are generally 8+ business days

Shipping times are estimates and may vary depending on location, local postal services, and external factors.


Tracking Information

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.

Please allow up to 48 hours for tracking information to update after shipment.

 

Customs, Duties & Delays

International shipments may be subject to:

  • Customs inspections
  • Import duties or taxes
  • Delays caused by customs clearance, local holidays, or carrier issues

These factors are outside of our control and may impact delivery times. Calmera is not responsible for delays caused by customs or external shipping disruptions.


Incorrect or Incomplete Address

Customers are responsible for providing accurate and complete shipping information at checkout.

Calmera is not responsible for:

  • Delays
  • Lost shipments
  • Additional shipping costs
    resulting from incorrect or incomplete addresses provided by the customer.

If an order is returned to us due to an incorrect address, reshipping fees may apply.

Contact Us:

If you have any questions about shipping or need assistance with your order, please contact our support team:

Email: support@calmerausa.com

We’re here to help and will respond as quickly as possible.



Last updated: January 2026